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Terms & Conditions

Community Commitment
This agreement sets out the terms of your membership of The Farnham Hub.

We respectfully request permission to film and photograph the events that you attend for marketing purposes. If for any reason you do not wish to be photographed, then please let
your Hub owner know.

In the vast majority of cases our members are amazing individuals who get right behind everything we do at the Hub and are a complete joy to work with. However, this is a legal
document and necessarily needs to touch on the very rare negatives that we have experienced as a business community.

Naturally, Hub members are expected to conduct themselves in a professional manner. Racism, sexism or discrimination are not tolerated at any of the Hubs or on the online
platforms.The Farnham Hub reserves the right to remove any posts, comments or articles posted on platforms managed by The Farnham Hub.

We do ask as a matter of courtesy that members and ex-members do not hold competing events at the same time as the events of their Hub without the prior written agreement of
The Farnham Hub. Competing events are nearby events that are marketed to other Hub members and have a business content

In turn, the Hub agrees to support events that Hub members arrange and where possible promote these to other members of the Hub.

We think it reasonable to ask that Hub members not replicate or reproduce printed materials provided by the Hub without prior consent fromThe Farnham Hub. In the very unlikely instance of a Hub event being postponed or cancelled no refunds will be provided.

Payments and Terms
Payments
The cost of your membership must be paid in full, one month in advance. Payment is by Go Cardless or Standing Order only. You will not be invoiced unless you ask to be.

If we cannot collect payment from you within thirty days of due date your membership will be cancelled.

Intellectual Property Rights (IPR)
All IPR in any materials supplied as part of your membership will remain the property of The Farnham Hub. Any rights or entitlement to use the “the Farnham Hub” logo
as part of your membership whether as part of an email sign off or in any other way if permitted) is limited strictly to any period of paid for membership and will terminate
immediately on breach of any provisions of this agreement or termination of membership.

Terms of Membership
There is a 3 month minimum term for Premium Business Hub membership and a 6 month minimum term for VIP membership. Following that, 1 month’s notice for Premiums and 2
months for VIPs is required should you wish to cancel your membership.

If you wish to upgrade or downgrade your membership speak directly to your Hub owner. Flexi pass holders are entitled to 6 visits within 6 months of purchase after which the card
will expire and no remaining credit will be rolled over. Payment is up front in full.

You have a right to cancel your Flexi-Pass and receive a full refund within the first 14 days following purchase as long as the Flexi-Pass has not been used during this period. Outside
of these 14 days refunds will not be provided.

Membership Benefits
What is provided to you as a Premium Member?
Access to:
• Any and every event at any Hub
• The Business Hub Members Only Facebook Group
• Live stream videos of Hub events
• Talk slides and worksheets
• Member-only newsletters
• Exclusive Hub Offers
• Hub-Buddy System & social events
• Promotion of blogs and business offers on the Hub’s social media platforms (NB. These details will need to be provided to the Hub owner)

What is provided to you as a VIP Member?
Access to:
• Any and every event at any Hub
• The Business Hub Members Only Facebook Group
• Live stream videos of Hub events
• Talk slides and worksheets
• Member-only newsletters
• Exclusive Hub Offers
• Hub-Buddy System

As well as the above, VIP members also receive:
• Workshop Planning session with a member of the Hub Leadership Team
• VIP profile on the website
• Invitations to Hub VIP socials
• Promotion of your business across the Hub social media platforms
• Permission to hand out promotional materials at Hub events

What is provided to you as a Flexi-Pass Member
Access to:
• 6 events at any hub including attending the morning breakfast session
• Member-only newsletters for 12 months
• Exclusive Hub Offers for 12 months